Plan Sponsors

The following is a list of the most frequently asked questions for Plan Sponsors:

The answer to this question is outlined in the “About Us” section of our website.

The response to this question may vary, as it depends on the issue you need to deal with. Contact us via our email:, or contact your Benefit Advisor (Broker) directly.

Eligibility & Claim Forms can be downloaded at the “Forms” section of this website,

For an ASO plan with SEB Administrative Services Inc., please send a request outlining the change via our email: or mail directly to 2110 Kipling Avenue | P.O. Box 1326 | Toronto, Ontario | M9W 5L6. For insured plans, any change must be approved & submitted by your Insurance Company. Please contact our Customer Service Centre at 416-637-3484 or 1-888-939-8885 between 9:00am to 5:00pm EST, Monday to Friday, for further information. To ensure prompt service, please have your member group & certificate number available.

Plan Sponsors can contact our Customer Service Centre between 8:00 am - 5:00 pm EST, Monday to Friday. To ensure prompt service, please have your Member’s Certificate & group number available. For full details, contact us via email at:

SEB Administrative Services Inc. is very proud of its service level record to date. Customer service is a key factor to our continuing success.

Let us know how we can help.